At Kenvra, we are committed to providing high-quality products that meet your expectations. To ensure your satisfaction, we offer the following warranty policy:

1. Warranty Coverage
All Kenvra towels, including the Grey Towel with Blue and White Stripes, Navy Blue Bath Towel with Decorative Border, and Grey Towel with Decorative Stripes, come with a limited warranty against manufacturing defects.

2. Duration of Warranty
Our standard warranty period is 12 months from the date of purchase. For detailed warranty duration on specific products, please contact us.

3. What Is Covered
The warranty covers defects in materials and workmanship, such as unraveling, color fading (under normal use), or faulty stitching.

4. What Is Not Covered
This warranty does not cover damages caused by misuse, improper washing, accidental damage, or normal wear and tear.

5. How to Claim Warranty
To initiate a warranty claim, contact us at support@kenvra.store or call +1 382 473 4839 with your purchase details and a description of the issue.

6. Proof of Purchase
A valid proof of purchase, such as your receipt or order confirmation, is required for warranty claims.

7. Inspection Process
Once we receive your claim, our team will inspect the product and determine if it qualifies under the warranty policy.

8. Resolution
If the claim is approved, Kenvra will repair, replace, or provide a refund for the defective product, based on availability and at our discretion.

9. Shipping Costs for Warranty Claims
In case of warranty service, Kenvra will cover the return shipping costs for defective products. For non-warranty issues, shipping costs will be the customer’s responsibility.

10. Contact for Warranty Support
For warranty inquiries, please contact us via email at support@kenvra.store or call +1 382 473 4839. Our support team is ready to assist you.

11. Extended Warranties
Currently, we offer a standard 12-month warranty, but please check our website or contact us for any available extended coverage options.

12. Quality Assurance
All Kenvra products undergo strict quality control before shipping to minimize defects and ensure customer satisfaction.

13. Customer Responsibilities
To maintain your warranty, follow all care instructions provided with each product, including proper washing and handling.

14. Limitations**
Our warranty does not cover damages caused by external factors such as spills, burns, or improper storage.

15. Important Contact Information
For warranty service requests, reach out to us at:
Phone: +1 382 473 4839
Email: support@kenvra.store
Address: 6232 W Eastwood Ave, Chicago IL 60630

Thank you for choosing Kenvra. We are dedicated to ensuring your satisfaction with our products and services.