Shipping And Delivery
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Shipping Destinations
We ship our products nationwide to customers in the United States, including Chicago IL 60630, with the aim of delivering your orders promptly and securely. -
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. -
Delivery Methods
We partner with trusted courier services to deliver your orders safely. Shipping options include standard and expedited delivery, depending on your location and preference. -
Shipping Charges
Shipping fees are calculated based on the delivery destination, package weight, and size. Details will be provided during checkout. -
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment status. -
Estimated Delivery Time
Delivery times vary by location:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Please note that unforeseen delays may occur due to external factors.
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Delivery Address
Please ensure all shipping details are accurate and complete at checkout. Kenvra Store is not responsible for delays caused by incorrect or incomplete addresses. -
Missing or Delayed Orders
If your order has not arrived within the estimated delivery time, contact us at +1 382 473 4839 or support@kenvra.store for assistance. -
Shipping Restrictions
Certain products may have restrictions on shipping to specific locations. If applicable, we will notify you during the checkout process. -
Damaged or Lost Items
In case your package arrives damaged or is lost in transit, report the issue within 48 hours of receipt or expected delivery date for resolution. -
Customs and Import Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees applicable in their country. -
Shipping Address Changes
Please contact us immediately if you need to update your shipping address. Once an order is shipped, changes cannot be guaranteed. -
Order Cancellation Before Shipment
Orders can be canceled before they are shipped. Contact support at support@kenvra.store or +1 382 473 4839 as soon as possible. -
Returns and Exchanges
Returns due to shipping errors or damaged items are accepted under our Return Policy. Please refer to our website for details. -
Customer Support
For any questions related to shipping and delivery, reach out to us at:
Phone: +1 382 473 4839
Email: support@kenvra.store
Address: 6232 W Eastwood Ave, Chicago IL 60630