Frequently Asked Questions (FAQs)

1. What are the key features of Kenvra’s Grey Towel with Blue and White Stripes?
Our Grey Towel with Blue and White Stripes is crafted for softness, absorbency, and durability. Its stylish design makes it perfect for both everyday use and special occasions.

2. How does the Navy Blue Bath Towel with Decorative Border differ from other towels?
This towel features a rich navy blue color complemented by an elegant decorative border, adding a touch of sophistication to your bathroom essentials.

3. Are Kenvra towels made from eco-friendly materials?
Yes, all Kenvra towels are made from high-quality, eco-friendly, and soft cotton fibers, ensuring comfort and sustainability.

4. What sizes are available for these towels?
Our towels are available in standard sizes suitable for bath and hand towels. For specific measurements, please contact us directly.

5. How do I care for my Kenvra towels to ensure longevity?
We recommend washing your towels in cold or warm water, avoiding bleach, and tumble drying on low heat to maintain their softness and color vibrancy.

6. Can I purchase Kenvra towels online?
Absolutely! You can browse and purchase our products directly through our website or contact us for assistance.

7. What should I do if I receive a damaged or defective product?
Please contact us immediately at support@kenvra.store or call +1 382 473 4839. We will address your concern promptly and provide a replacement or refund if applicable.

8. Do you offer bulk or wholesale orders for hotels or businesses?
Yes, we do. For bulk orders, please reach out to us at support@kenvra.store or call +1 382 473 4839 for customized pricing and arrangements.

9. What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are unused and in original packaging. Contact us for detailed procedures.

10. Where is Kenvra located?
Our main office is located at 6232 W Eastwood Ave, Chicago IL 60630. You are welcome to visit or contact us for inquiries.

11. How can I contact Kenvra for support or questions?
You can reach us via email at support@kenvra.store or call us at +1 382 473 4839. Our support team is ready to assist you.

12. Are these towels suitable for gifting?
Yes, our stylish and high-quality towels make excellent gifts for housewarmings, weddings, or special occasions.

13. Do you offer any discounts or promotional deals?
Stay tuned to our website and subscribe to our newsletter for updates on discounts, promotional offers, and new arrivals.

14. Can I customize towels with logos or personal designs?
Currently, we offer our standard designs. For custom orders, please contact us directly to discuss your requirements.

15. How quickly can I expect my order to be shipped?
Orders are typically processed within 1-2 business days. Shipping times depend on your location but usually take 3-7 business days.

If you have further questions or need assistance, please don’t hesitate to contact us at support@kenvra.store or call +1 382 473 4839. We are here to help ensure you enjoy the best products and service from Kenvra.