Shipping And Delivery

  1. Shipping Destinations
    We ship our products nationwide to customers in the United States, including Chicago IL 60630, with the aim of delivering your orders promptly and securely.

  2. Processing Time
    Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.

  3. Delivery Methods
    We partner with trusted courier services to deliver your orders safely. Shipping options include standard and expedited delivery, depending on your location and preference.

  4. Shipping Charges
    Shipping fees are calculated based on the delivery destination, package weight, and size. Details will be provided during checkout.

  5. Order Tracking
    Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment status.

  6. Estimated Delivery Time
    Delivery times vary by location:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
    Please note that unforeseen delays may occur due to external factors.
  1. Delivery Address
    Please ensure all shipping details are accurate and complete at checkout. Kenvra Store is not responsible for delays caused by incorrect or incomplete addresses.

  2. Missing or Delayed Orders
    If your order has not arrived within the estimated delivery time, contact us at +1 382 473 4839 or support@kenvra.store for assistance.

  3. Shipping Restrictions
    Certain products may have restrictions on shipping to specific locations. If applicable, we will notify you during the checkout process.

  4. Damaged or Lost Items
    In case your package arrives damaged or is lost in transit, report the issue within 48 hours of receipt or expected delivery date for resolution.

  5. Customs and Import Duties
    For international orders, customers are responsible for any customs duties, taxes, or import fees applicable in their country.

  6. Shipping Address Changes
    Please contact us immediately if you need to update your shipping address. Once an order is shipped, changes cannot be guaranteed.

  7. Order Cancellation Before Shipment
    Orders can be canceled before they are shipped. Contact support at support@kenvra.store or +1 382 473 4839 as soon as possible.

  8. Returns and Exchanges
    Returns due to shipping errors or damaged items are accepted under our Return Policy. Please refer to our website for details.

  9. Customer Support
    For any questions related to shipping and delivery, reach out to us at:
    Phone: +1 382 473 4839
    Email: support@kenvra.store
    Address: 6232 W Eastwood Ave, Chicago IL 60630

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